Our team at Ross Tire & Service is here to serve you. From the time you walk in, interact with our sales staff, have your vehicle serviced, to the time you leave our number one priority is servicing your vehicle to your satisfaction. Our expert staff from the sales team to the technicians is focused on our motto: Good Old Fashioned Service. We know that servicing your vehicle can at times be stressful and may not be at the top of your list, so let us handle this for you. We will even provide courtesy rides if your vehicle needs to remain with us. If you want the best service, then entrust your vehicle to the pros at Ross Tire & Service.
Our service team at Ross Tire & Service in Lafayette is top notch. Up front in our sales team we have over 60 years of experience in handling customer vehicle problems. This helps us to accurately and efficiently get your problem solved so that you can be back on the road in the soonest possible time. Visit us and you will see how our experienced professionals can make a difference for you.
At Ross Tire & Service our technicians and helpers are very experienced and trained. They are led by a 40 plus year experienced Service Manager. With this experience and training, you can rest assured that your job will be done to specification and to your satisfaction. All of our work is inspected to ensure correctness and to get you back safely on the road.
Meet Our Team
Matt is the Office / Sales Manager at Ross Tire & Service Lafayette. Amongst his other duties, Matt is primarily in charge of caring for customers when they arrive. There is a good chance that Matt will meet with you and take care of you and your vehicle when you arrive. Since 2008, Matt has built many relationships with customers at Ross Tire & Service. On your repeat visits, Matt will know you by name and continue to provide expert care to you.
Charles is the General Manager at Ross Tire & Service Lafayette. Charles has been with the company since 1998. You will likely see Charles at the front desk when you walk in. With his vast experience at Ross Tire & Service you can rest assured that he will take good care of you and provide the service you need – no more, no less. Charles can also help you with a variety of other things you need while you are at the store.
Alex is the Service Manager at Ross Tire & Service Lafayette. Alex has been working in this industry since 2004 as an automotive technician and started with us in the fall of 2020. Alex obtained his official training from UTI in Houston. Alex has specific, focused experience with Fords and diesels. This is one more piece to the diversity of Ross Tire & Service that makes us special.
Bill is one of our technician helpers at Ross Tire & Service Lafayette. Bill has over 30 years of mechanic, automotive, and tire installation experience. Chances are if Bill cannot fix or mount your tire, it cannot be done. His attention to quality along with his speed set him apart from others.
Brian is one of our automotive technicians at Ross Tire & Service Lafayette. Brian has been on staff at Ross Tire & Service for a total of 5 years plus other experience outside of Ross Tire & Service. Brian’s specialty is front-end alignments.
Kevin is an automotive technician at Ross Tire & Service Lafayette who is working on 19 years with us. His total experience in the automotive field is over 30 years. Kevin has worked his way up through the ranks of various mechanic positions to where he is today. His long tenure with Ross Tire & Service gives him a unique perspective on the company’s quality and service standards that our customers have come to expect.
Brian is one of our automotive technicians at Ross Tire & Service Lafayette. Alex joined us in mid-2022. He has been working as a mechanic since 2007. He has formal training in European service work. His specialties are suspension / steering, and tire work. However, he is very versatile in many other mechanical repair aspects. Brian strengthens our already strong team at Ross Tire & Service.
Torin started working with us in the summer of 2022. He comes in with some experience and plans to grow with us to help build our team.
Robyne is our newest Customer Service / Sales Associate at Ross Tire & Service. She joined our team in early 2022 and brings with her a wealth of customer service experience. Her background in quoting and estimating along with customer service management adds to our strength in customer service and will keep us as leaders in this industry.