Customer Reviews

Ross Tire & Service place picture
4.4
Based on 310 reviews
MV Broussard profile picture
MV Broussard
1 month ago
Excellent autimotive service. Will recomend to family and friends.
Joul LaFleur profile picture
Joul LaFleur
1 month ago
Wife went to discount tire on Ambassador because her tire was low. They fixed the tire and told her there was no charge. After a week the tire began leaking again. This time she went to Ross’s where she bought all 4 of her tires less than a year ago. They told her it could not be fixed, and they would order a new tire ($215) and would take a day or so. She immediately left there and went back to discount. They told her since their repair did not fix the tire; they would replace it for free, same brand. She cancelled the new tire order at Ross’s. Next time we need new tires or a fix, we know where to go!
Rahmat Karimi profile picture
Rahmat Karimi
2 months ago
Robby Dunaway profile picture
Robby Dunaway
2 months ago
Great service great guys fast And easy
Michael L Smith profile picture
Michael L Smith
3 months ago
Had mechanical problems with my truck. Ross tire diagnosed properly. They have an amazing team who are very personable. They gave me excellent Insite and advice.
Jodi Sellers profile picture
Jodi Sellers
3 months ago
Stopped in with a flat tire. We had a spare. Mechanic swapped out our tires in a few minutes and we were on the road again. Didn’t charge these out of town visitors. Thank you.
JAMES SAHUC profile picture
JAMES SAHUC
8 months ago
⭐️⭐️⭐️⭐️⭐️ (5 Stars) Ross Tire & Service did an excellent job on my car. They quickly diagnosed and fixed a power steering issue, replacing a cut O-ring that was causing foam in the reservoir and a whining noise. My steering is now quiet and smooth. The service was fast, honest, and professional. I highly recommend Ross Tire & Service for anyone looking for trustworthy and reliable car care.
Tara Brouillette profile picture
Tara Brouillette
9 months ago
Ross Tire and Service will forever have my business! Their customer service is top notch, and their prices can't be beat from Lafayette to Baton Rouge!!
Brad Ridge profile picture
Brad Ridge
9 months ago
Kelly Domingue profile picture
Kelly Domingue
10 months ago
steve self profile picture
steve self
11 months ago
Had an emergency repair that needed to be done. These folks were more than accommodating and actually got it done day earlier than they guarantee. Would 100% recommend them!!
Kristy Kennedy profile picture
Kristy Kennedy
1 year ago
Timely, polite, fair, and always very professional. I have been here multiple times with my previous car. They earned my loyalty bc if it was something simple that didn’t really cost them anything, they wouldn’t even charge me. Great way to run a local business to gain customer and community trust.
Kevin Domingue profile picture
Kevin Domingue
1 year ago
Always courteous, helpful, and great work. Been a 100% satisfied customer for years.
Response from the owner
1 year ago
Thank you for taking the time to share your experience with us. We appreciate your loyalty and look forward to serving you again in the future. From everyone at Ross Tire & Service: “We appreciate you!”
James Davis profile picture
James Davis
1 year ago
Great Service, Great Mechanics fair Pricing
Response from the owner
1 year ago
Thank you, Mr Davis! We love to hear from our customers- your complete satisfaction is our goal!
Jill Thiele profile picture
Jill Thiele
1 year ago
Response from the owner
1 year ago
Thank you, Jill! We appreciate you 💕
Chris Angel profile picture
Chris Angel
1 year ago
A call today and they took me and it was quick. Got a oil change and I’ll go back.
Response from the owner
1 year ago
Thanks, Chris! We appreciate you taking time to share your experience with our team and we appreciate your business.
Response from the owner
1 year ago
Thanks, Christina! We appreciate your review and we appreciate your business!
Danny Patin profile picture
Danny Patin
1 year ago
Very good service on alignment of my Dodge Ram front passenger side. Had a blow out of my tire but now I feel more confident.
Response from the owner
3 years ago
Thank you, Danny, for taking time to leave us a review. We appreciate your business.
Sherie Burton profile picture
Sherie Burton
1 year ago
Response from the owner
1 year ago
Thank you, Sherie! We appreciate your business and we appreciate you taking time to share your experience with us!
Wynn Phillips profile picture
Wynn Phillips
1 year ago
Response from the owner
1 year ago
Thank you, Wynn, for taking time to share your experience with us!
Wendy Patro profile picture
Wendy Patro
1 year ago
Response from the owner
1 year ago
Thanks, Wendy! We appreciate you.
Sally Hebert profile picture
Sally Hebert
2 years ago
Ross has treated me very well since I moved back to this area six years ago. They are professional, knowledgeable and beyond fair. I highly recommend Ross Tires.
I have been going to Ross’ for about 18ish years, and now my son uses them too. I always receive a smile and kind welcome when I walk in the door, they pay great attention to detail when servicing the vehicle. They are always ready to help with small simple things, like checking air pressure when the weather changes! Love these guys!
Jason Fogg profile picture
Jason Fogg
2 years ago
Kahla DeCuir profile picture
Kahla DeCuir
2 years ago
I was having tire problems and went to the dealership I bought my car from. They said they couldn't find the problem and couldn't help me. I came here and they immediately found a nail in my tire and fixed it for me. This is a great shop to go to, 100% recommend.
Richard Fruge profile picture
Richard Fruge
2 years ago
Walked in at about 1PM today to request an oil & filter change and a tire rotation. I told Charles that I’d have to wait for the car. The job was done in about 1 hour, which was great as Ross Tire is always busy. We’ve used Ross Tire for years and think that they are the best in town. They’re honest and “straight shooters”. They have always helped us when we’ve needed our cars serviced and/or repaired.
Elizabeth Roger profile picture
Elizabeth Roger
2 years ago
Thank you. Friendly and reliable service
A K (Aerokossa) profile picture
A K (Aerokossa)
2 years ago
Wonderful place to get tires. Support Local. Tell Charlie hello for me
Craig Holston profile picture
Craig Holston
2 years ago
Had oil and filter changed and tires rotated. Service was excellent, quick and very affordable. Highly recommend Ross Tire and Service!
Jennifer Walling profile picture
Jennifer Walling
2 years ago
One of the best experiences in lafayette. I seen so many guests taken care of in a short amount of time. They get alot done. Quickly. And the whole crew is very knowledgeable not just on vehicles, but also about what's going on in general. Thanks Ross tire. We love you in lafayette. And being a Christian and proud of it, is what brought me in here.
I was pleasantly surprised when i came here to get my tires rotated and balanced. The first thing i noticed was how CLEAN the waiting area was and it didn't smell like a typical mechanic shop which was nice. They got my car serviced quicker than i thought they would and pricing was affordable. Mr. Casey and the other guys at the front were very nice. I ended up sending my son here a few days later to get his tire plugged and they didn't even charge him for the plug which was not expected! You can tell just by chatting with these guys, they are honest people and do good business. Would definitely recommend and I will definitely be back.
Ronnie Johns profile picture
Ronnie Johns
2 years ago
Great service! Very friendly and helpful staff. Best tire shop in Acadiana!
Mike Welborn profile picture
Mike Welborn
2 years ago
Ross tire is an excellent auto service group. They make sure that all your concerns are taken care of. They are knowledgeable and very professional and courteous to every customer
Matthew Oubre profile picture
Matthew Oubre
2 years ago
I’ve been using Ross Tire & Service for a long time now and they’re excellent! They do great work and get you serviced quickly. They are always honest; they’ll tell you what you need; and what more importantly they’ll tell you what you don’t need. Not to mention they remember a name a face. All in all they’re a great business to have in Lafayette!
Cynthia Freeman profile picture
Cynthia Freeman
2 years ago
Ross Tires’ employees have always been professional and friendly. Their service is quick and reasonably priced.
Robert Decuir profile picture
Robert Decuir
2 years ago
Stopped by Ross Tire and Service Center for an oil change and inspection sticker. Service advisor was polite, professional and friendly. Technician pointed out the engine air filter was also in need of replacing. Thank you for going above and beyond what I had asked for!!!!
Jerry Medlin profile picture
Jerry Medlin
2 years ago
Kenneth Duzan profile picture
Kenneth Duzan
2 years ago
They went above and beyond. Everyone was friendly and professional. The tires came in less than a day after ordering and installed them three hours quicker than anticipated. They exceeded every expectation I had. I would recommend Ross to anyone needing fast and professional service.
Ashey Zanco profile picture
Ashey Zanco
2 years ago
Ross Tire is a great business! I have been bringing cars here for 20+ years. They are completely honest and always put the customer first. I appreciate the great customer service and keeping my cars running well.
Ender G profile picture
Ender G
2 years ago
Great service and regular maintenance has been done same day. Always happy with their professionalism.
Jerry Greig profile picture
Jerry Greig
2 years ago
corima puma profile picture
corima puma
2 years ago
Prompt, proficient, professional
Ivan B profile picture
Ivan B
2 years ago
Great service and reliable. I bring all my out of warranty vehicles here for dependable service and new tires.
Peggy Feeney profile picture
Peggy Feeney
2 years ago
Linus Wilson profile picture
Linus Wilson
2 years ago
Debbie LeJeune profile picture
Debbie LeJeune
2 years ago
BEST service in town!! Priced tires….BEST price, excellent service and friendly, knowledgeable staff. Highly recommend Ross Tire!!
Heidi Jacobs profile picture
Heidi Jacobs
2 years ago
Wonderful service as always ❤️
Steven profile picture
Steven
2 years ago
This place is the best in town! Do not even look anywhere else! These guys are good, honest, and priced well. My only place!!
Maria Hundley profile picture
Maria Hundley
2 years ago
Kay K profile picture
Kay K
2 years ago
Brought an older vehicle in today for a front-end alignment. Great customer service. Answered all of my concerns and questions. Was fixed and ready within an hour to an hour and a half. The atmosphere inside reminds me of an old timey feeling mixed with modern.
Elva liang profile picture
Elva liang
2 years ago
John Laudun profile picture
John Laudun
2 years ago
Nice people. Great service. We bring all our vehicles here now.
Ken Dugas profile picture
Ken Dugas
2 years ago
I have been to a number of the area tire stores over the years and Ross is by far the most honest, efficient and courteous of the bunch. I highly recommend them to everyone.
Daniel McIver profile picture
Daniel McIver
2 years ago
Always courteous and efficient in servicing our vehicles. Been taking our cars to them for more than twenty years and have always been satisfied.
Scott Nelson profile picture
Scott Nelson
2 years ago
nicole brown profile picture
nicole brown
3 years ago
So professional!
Toni Lowrey profile picture
Toni Lowrey
3 years ago
Very courteous service-Thanks Charles.
Lindsay Hundley profile picture
Lindsay Hundley
3 years ago
C. Nearing profile picture
C. Nearing
3 years ago
I've been a loyal customer for many years. I'm always pleased with their professional & quality service and they treat you like family! I highly recommend!!
Kimberly Buck profile picture
Kimberly Buck
3 years ago
There are not enough words I can say about this business. They went up and beyond for me. I needed a tire to get since I was visiting and had a long drive home with a spare. Since they couldn't repair my tire and didn't have a comparable one, they called several places to help me locate one. This is why everyone should do business with them. Thank you!!!
Carl Fruge profile picture
Carl Fruge
3 years ago
Staff is very nice. Highly recommend……
Excellent service!
AdamBomb420 profile picture
AdamBomb420
3 years ago
Great service nice folks 10/10
Jesse Magruder profile picture
Jesse Magruder
3 years ago
Ross Tire & Service did a great job. Perfect alignment and tire rotation. Exactly what my car needed.
Motor City didn't fix my car right . So I brought it to Rosses car Shop. They had my car fixed. Motor City . Terrible Mechanic shop 👎👎👎.
Nick Plaisance profile picture
Nick Plaisance
3 years ago
Steven and his team take great care of myself and my employees. Fast and reliable service!!!
Cozette Manfre profile picture
Cozette Manfre
3 years ago
John Bilke profile picture
John Bilke
3 years ago
Love the great service! Come see us.
Ilyas Munshi profile picture
Ilyas Munshi
3 years ago
Rose Bertrand profile picture
Rose Bertrand
3 years ago
Joe B profile picture
Joe B
3 years ago
Thank you for the great deal you gave me on my new tires for my F150, and for doing such a great job servicing it. I’ve been a happy customer of Ross Tire for nearly 2 decades.
Parker Domingue profile picture
Parker Domingue
3 years ago
Ross is one of the very few honest/full service shops in Lafayette. Highly recommend looking into their services!
Joan Lalande profile picture
Joan Lalande
3 years ago
Ross tire is the best. Friendly , courteous and there when you need them! Best service.
Charlie Freeman profile picture
Charlie Freeman
3 years ago
Ross Tire has been consistently the best auto service site that I have experienced in Lafayette, La. They do high quality repair work for a fair price while at the same time exhibiting an impeccable degree of morality! No one should bother looking anywhere else for tire or car repair service.
Larry Blundell profile picture
Larry Blundell
3 years ago
Been using them a LONG time. I don’t bring my vehicles anywhere else. Love this place! Simply the best! They stay busy because they are the best!
John Rochon profile picture
John Rochon
3 years ago
Everybody is very knowledgeable friendly and knows their job. They makes it easy for people like me how don’t understand vehicles
Lige Dunaway profile picture
Lige Dunaway
3 years ago
Ross Tire always delivers prompt service you can count on em every time
Glenn Guidry profile picture
Glenn Guidry
3 years ago
They are always polite, prompt and professional.
Jolene David profile picture
Jolene David
3 years ago
Rachel Pothier profile picture
Rachel Pothier
3 years ago
Zi Pei profile picture
Zi Pei
3 years ago
Awesome service , trustworthy and friendly
Rhonda Darden profile picture
Rhonda Darden
3 years ago
Always the best customer service!!!!
jimmy king profile picture
jimmy king
3 years ago
I have been going to Ross Tire for 22 years. They are the honest, hard working and a pleasure to do business with. I highly recommend these guys! # TOP NOTCH!!!
Claudia Harris profile picture
Claudia Harris
3 years ago
What a wonderful experience from start to finish. Very professional yet you feel like family! Thank You for the awesome service you provide.
Mark Smith profile picture
Mark Smith
3 years ago
Friendly personal and clean building and showroom. Work was completed in a timely manner and they called me as soon as I could pick up my vehicle. I will continue to use this location for my automobile maintenance and repairs.
Dawn Lemaire profile picture
Dawn Lemaire
3 years ago
Ross Tire is my go to tire shop. Everyone is so nice and friendly. They treat me like family every time.
Shannon Fournet profile picture
Shannon Fournet
3 years ago
The best place to go to for any of your vehicle needs. Everyone is so pleasant to deal with. They won’t ever tell you need something just for a sale. They will let you know you don’t have to have something done now but they do give you a timeframe that it should be done. They are awesome
Sarah Chandler profile picture
Sarah Chandler
3 years ago
Tammy Scelfo profile picture
Tammy Scelfo
3 years ago
We’ve used Ross for years, and they do a great job. They are always friendly, honest and fair.
Shelton Barard profile picture
Shelton Barard
3 years ago
Brian Sokol profile picture
Brian Sokol
3 years ago
In the past month I have purchased 4 tires for my F250 along with new brakes and rotors, two tires for the utility trailer, and 4 new tires on the boat trailer. Always great efficient service. Been a customer for 25 years.
Renee Hickson profile picture
Renee Hickson
3 years ago
I wish all car repair places were like this- polite, timely, tells you what you need without the fluff. They have a great waiting room with free wi-fi, coffee and ice- cream. I don't live in Lafayette anymore but happy to service my car here while in town.
A. Johnson profile picture
A. Johnson
3 years ago
Ross Tires never disappoint. I love their service and how friendly they are. For the most part they always have what I need in stock. These are a few reasons that make me come back. 10/10 recommend
Larry Ordoyne profile picture
Larry Ordoyne
3 years ago
I can always expect an honest evaluation, and a fair price at Ross Tire and Service. Not to mention the awesome work they do. I will not bring either one of my vehicles anywhere else. I would recommend anyone to try Ross Tire and Service for all their tires, and any mechanical work !!!!

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